Privacy Policy

Effective Date: March 24, 2026
Last Updated: March 24, 2026

This Privacy Policy describes how Hebei Qixinlong Intelligent Technology Co., Ltd. (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit our website, inquire about our products, or engage with our services. We are a professional manufacturer specializing in traffic safety solutions, including anti-collision bollards, traffic barriers, protective bollards, and related intelligent equipment.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

1.1 Information You Provide Voluntarily

Contact Details: Your name, company name, email address, phone number, and shipping/billing address when you submit an inquiry, request a quote, or place an order.
Product Requirements: Detailed specifications, quantity preferences, project descriptions, and customization needs related to our bollard products.
Communication Records: Any information provided during interactions with our sales or customer support teams.

1.2 Automatically Collected Information

Technical Data: IP address, device type, browser type, operating system, and browsing activity on our website.
Usage Data: Data collected through cookies and similar tracking technologies to analyze website performance, optimize user experience, and improve our services.

2. How We Use Your Information

1.1 We use your personal information only for legitimate and specified purposes

Order & Quote Processing: To respond to inquiries, process orders, arrange shipments, and provide after-sales support for our bollard and traffic barrier products.
Communication: To send order confirmations, shipping updates, and important service-related announcements.
Website Improvement: To analyze user behavior, fix bugs, and optimize the overall performance and functionality of our website.
Marketing: With your explicit consent, to send newsletters, product updates (including new designs of anti-collision bollards), and promotional offers. You may opt out at any time.
Legal Compliance: To meet tax reporting, regulatory, and safety standards requirements for cross-border trade.

3. Legal Bases for Processing (GDPR)

1.1 For users in the European Economic Area (EEA), we process personal information based on

Performance of a Contract: To fulfill your order or request for quotation of safety equipment.
Legitimate Interests: To operate and improve our business, website, and products.
Explicit Consent: For sending marketing communications (you may withdraw consent anytime).
Legal Obligation: To comply with applicable laws and regulations.

4. Sharing of Personal Information

1.1 We do NOT sell your personal information to third parties for monetary consideration
1.2 We may share your information only with

Trusted Service Providers: Payment processors, shipping carriers, and web hosting providers who assist in order fulfillment or website maintenance.
Legal Authorities: When required by law, court order, or government regulation.
Business Successors: In the event of a merger, acquisition, or asset sale, your data will be transferred to the successor entity.

5. Data Retention

1.1 We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law

Transaction Data: Retained for 7 years to ensure accurate accounting and tax compliance.
Inquiry & Account Data: Retained until you request deletion or the account is inactive for 2 years.
Marketing Data: Retained until you opt out of marketing communications.

6. Your Rights

1.1 You may have the right to

Access: Request a copy of the personal information we hold about you.
Rectification: Request correction of inaccurate or incomplete information.
Erasure: Request deletion of your personal information (subject to legal exceptions).
Restriction: Object to or restrict the processing of your personal information.
Data Portability: Receive your data in a machine-readable format.

To exercise these rights, please contact us at qixinlong2026@outlook.com.

7. Data Security

We use industry-standard security measures, including SSL encryption, firewalls, and access controls, to protect your personal information from unauthorized access, alteration, or destruction. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

8. Cookies

We use cookies to enhance your browsing experience. You may disable cookies through your browser settings, though this may affect certain website functionalities.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your residence country, including the United States and China. We ensure appropriate safeguards are in place to protect your data in compliance with GDPR.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Hebei Qixinlong Intelligent Technology Co., Ltd.
Email: qixinlong2026@outlook.com
Address: No.2 Jinhua Road, Economic Development Zone, Renqiu City, Hebei Province, China